Terms & Conditions

Section 1 — Ordering, Pricing, and Freight Terms

• VIN Accuracy: Buyer is responsible for providing an accurate 17-digit Vehicle Identification Number (VIN) prior to purchase. Seller will utilize the 8th-digit engine code or transmission identifier to confirm factory fitment.
• Fitment Guarantee: If the Buyer provides an accurate VIN and the delivered component does not match the manufacturer’s original specification for that VIN, Seller will replace the unit at no additional cost. Seller is not responsible for fitment issues arising from aftermarket modifications, engine swaps, or inaccurate VINs.
• Pricing: All quotes are valid for 72 hours unless otherwise specified. Payments must be remitted via Credit Card, ACH, or Wire Transfer. Invoices clearly separate base price, freight charges, and core deposit charges.
• Freight Delivery: Deliveries are made via LTL freight carriers. Buyer must provide a valid commercial address capable of accepting freight. Buyer must inspect the shipment immediately upon arrival and note all damages on the Bill of Lading (BOL) before signing — failure to do so releases the Seller and carrier from liability for visible damage.
• Core Deposits: Cores must be returned within 30 days of receipt, fully assembled, in the original packaging, with all fluids drained. Damaged or disassembled cores will receive reduced or no credit at Seller’s discretion.
• Warranty: Limited parts-only warranty. Units must be installed by an ASE-certified mechanic using OEM-grade fluids and filters. Warranty is void if heat tabs are melted, removed, or altered, or if the unit fails due to abuse, racing, towing beyond rated capacity, or improper installation.
• Returns & Cancellations: Authorized returns accepted within 14 days of delivery in unaltered, uninstalled condition with all original components. Post-shipment cancellations incur two-way freight charges and a 20% restocking fee.
• Limitation of Liability: United Prime Auto Parts is not liable for incidental, consequential, special, or punitive damages, including but not limited to lost profits, vehicle downtime, labor costs, or third-party property damage.

Section 2 — SMS Program and Consent

By submitting a quote request at unitedprimeautoparts.com/quote and checking the consent box, you agree to receive SMS text messages from United Prime Auto Parts. The consent box is unchecked by default. Providing consent is optional and is not a condition of any purchase. You must be 18 years of age or older to opt in.

Section 3 — Types of SMS Communications

United Prime Auto Parts sends customer care messages only. No promotional or marketing texts are sent. You may receive:

• Price quotes and part availability responses
• VIN and fitment confirmation messages
• Order processing confirmations
• Freight tracking, shipping, and delivery updates
• Responses to support requests

Section 4 — Message Frequency

Message frequency varies based on your quote requests and active orders. You will not receive unsolicited messages beyond those directly related to your interactions with United Prime Auto Parts.

Section 5 — Potential Fees

Message and data rates may apply depending on your mobile carrier plan. United Prime Auto Parts does not charge a separate fee for SMS communications. You are responsible for any charges imposed by your wireless provider.

Section 6 — Opt-Out

You may cancel SMS communications at any time. Reply STOP to any message from us to unsubscribe. You will receive one final confirmation message confirming your opt-out, after which no further messages will be sent. You may also contact us directly at (888) 507-5058 or support@unitedprimeautoparts.com to opt out.

Section 7 — Help

Reply HELP to any message for assistance, or contact us directly:

• Phone: (888) 507-5058
• Email: support@unitedprimeautoparts.com

Section 8 — Standard Messaging Disclosures

Section 9 — Contact Us